Introduction
Welcome to EcomGenesis (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ecomgenesis.com and use our e-commerce services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.
Information We Collect
Personal Information You Provide to Us:
We collect personal information that you voluntarily provide when you:
Register for an account
Express interest in obtaining information about our services
Participate in activities on our website
Contact us
This information may include:
Contact Information: Name, email address, phone number, mailing address
Business Information: Company name, business address, tax ID, business type
Account Data: Username, password, account preferences
Payment Information: Credit card details, billing address, payment method preferences
Communication Data: Feedback, inquiries, support requests, testimonials
Information Automatically Collected:
When you visit our website, we automatically collect certain information about your device, including:
Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, time spent on pages, click patterns, referring URLs
Location Information: General location based on IP address
Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To provide, operate, and maintain our e-commerce services
Account Management: To manage your account and provide customer support
Communications: To send administrative information, updates, and marketing materials
Improvements: To improve our website, services, and user experience
Personalization: To personalize your experience and deliver relevant content
Transactions: To process payments and fulfill orders
Legal Compliance: To comply with legal obligations and enforce our terms
Analytics: To analyze usage patterns and optimize our services
Security: To detect, prevent, and address technical issues and fraud
Sharing Your Information
We may share your information in the following situations:
Service Providers:
We share information with third-party vendors who perform services on our behalf, including payment processing, data analytics, email delivery, hosting services, and customer support.
Business Transfers:
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements:
We may disclose your information when required to comply with applicable law or legal process, respond to government requests, enforce our agreements and policies, protect our rights, privacy, safety, or property, or protect against legal liability.
With Your Consent:
We may share your information with your consent or at your direction.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including encryption, security assessments, access controls, employee training, and secure storage. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including access, correction, deletion, portability, objection, restriction, and withdrawal of consent. To exercise these rights, please contact us.
Cookie Policy
We use cookies and similar tracking technologies to maintain your session and preferences, analyze website traffic, personalize content and ads, and improve functionality. You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us.
International Data Transfers
If you access our services from outside the United States, your information may be transferred, stored, and processed in the United States and other countries.
Data Retention
We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer required, we delete or anonymize data.
California Privacy Rights (CCPA)
California residents have rights under the CCPA, including the right to know, delete, opt-out of sales, and non-discrimination. We do not sell personal information.
Changes to This Privacy Policy
We may update this Privacy Policy. We will notify you by posting the new policy, updating the “Last Updated” date, and, if necessary, sending an email notification.
Contact Information
EcomGenesis
Email: privacy@ecomgenesis.com
Phone: [Your Phone Number]
Address: [Your Business Address]
For data protection inquiries:
Data Protection Officer
Email: dpo@ecomgenesis.com
Accessibility
We are committed to ensuring this Privacy Policy is accessible to individuals with disabilities. If you need this information in an alternative format, please contact us.
